Testimoniales de Clientes
I want to say thank you to Kristen at Ford Clermont Service, standup women. Went the extra mile to make my experience great. They even fixed my front seat that was broken and I didn’t even request it.
Great Service as always. Top notch team, excellent work and very quick!!
Everyone was courteous, kind, patient and helpful. Answering my questions thoroughly without making me feel like I wasn't interrupting.
Avoid at all costs! This dealership tried to take full advantage of us because of our out-of-state plates. We drove cross-country and all over Florida without a single vehicle issue, but the second we left our car for a routine oil change and tire rotation, it suddenly wouldn't start.
They immediately hit us with a $2,000 bill, claiming a cascading failure of the battery, alternator, and starter. When we tried to speak with Manager Kristen, she was completely dismissive and gaslit us by claiming we already knew about these pre-existing issues. They thought they could scam visitors, but they didn'... Read More Google - Nov 13, 2026
Service my F550, service team is Excellent, hats off to Annette for correcting a tech. service issue, Fords factory warranty Manager, went above and beyond our expectations, tech issue was resolved (under warranty) to our surprise and pleasure. Experiences like this is why both me and our company return to Ford & Ford of Clermont 5 Stars all around, highly recommended. James V
Had a great experience buying from Ford of Clermont yesterday. We knew what we were looking for and were happy with their availability of that model. Andy was very informative and low key no high pressure selling. Everything was upfront and no surprises at signing. Highly recommend both the location and Andy.
easy. transaction pleasant experience. filling out forms. not so painful as before ver ice showroom
Clermont Ford was a pleasure to due business with sales advisor, sales manager and finance director were all pleasant, helpful and knowledgeable.
Great team, the sale was handled well from start to finish. Great experience!
He was great to work with. Prompt in his communication, helped us out financially and got the car completed quickly
Solid package got me into my truck at my budget, really wanted more for the trade but I will live. Kyle got his steps in working the floor.
Jossue was great…. Answered all of my questions and helped to get the deal done.
Our service advisor listened to our concerns & problems. This was second time with this problem. Service advisor kept us informed until problem was fixed.
customer service was great and work was well done. see you on next service date
Very nice people to deal with. Picked up car and returned it ahead of time. Good job!!
⭐⭐⭐⭐⭐ Excellent Service!
I had a great experience with Clermont Ford service department! I recently brought my truck in for repairs, and the team did an excellent job taking care of the issue. I picked up my truck, and everything is working perfectly now.
The service was professional, and I’m very satisfied with the quality of their work. It’s always a great feeling to get your vehicle back knowing the problem has been properly fixed.
Thank you to the entire service team for the great work! I really appreciate Aaron that takes care of it and would definitely recommend ... Read More Google - Nov 7, 2026
The attention to detail from the Service advisor to the Service Manager is impressive. They both had a genuine interest in assisting me with my service visit. I highly recommend this dealership.
Service was great. Greeting and friendliness was definitely lacking.
Very negative experience at this dealership, my appt was set to come to purchase vehicle, noone had called me and told me that it was sold, yet the dealership confirmed my appt the same day. The sales associate never called to let me know it was no longer available!
Great job got me in the ride I needed at the price that was awesome
Excellent customer service. Mr Gomez was able to solve my problem
Recently took my 2026 Ford raptor R in Ford service it only had 5000 miles on it and needed a little warranty work which key scales Ford of Leesburg refused to do. They tried to charge me thousands of dollars to do warranty work anyway went to Claremont Ford and Alex at the service knew exactly what the problem was immediately they gave us a rental car fixed it in two days on the road no problems I give them five stars . wonderful experience treated very professional unlike key scales Ford in Leesburg. Thank you so much Jeffrey.
Jason was great to work with, professional and provided great customer service! Jason is a wonderful asset to your team??
Well, stock, no high pressure salespeople. I suggest see, Willie. I actually bought a truck there from him. price fantastic.
After purchasing a pre-owned vehicle from Ford of Clermont, I encountered a few issues, all of which were promptly and professionally resolved thanks to Kyle’s exceptional assistance.
Kyle took personal responsibility for following up on my case, ensuring that every concern was addressed thoroughly and in a timely manner. His professionalism, dedication, and genuine commitment to customer satisfaction made the entire experience much more positive.
The vehicle has been running smoothly ever since, and I am very satisfied with the service provided by Ford of Clermont. Special thanks to Kyle for his outstanding support and for going the extra ... Read More Google - Nov 4, 2026
You market half off Sunday oil changes then try to say it doesnt work and not accepted. Yet myself and 3 people behind me had the coupon. Im glad the girl honored us but your marketing is garbage. False advertisement.
It was a great experience, very professional and prompt service throughout the whole buying experience. I would highly recommend Christian and Elizabeth, for all your buying needs
Great Service. The video of the item being tested was a nice touch.
Thanks for the great service
My Sales Associate took his time and Worked with his sales manager and together they came up with a way to work with my budget to get me what I was looking to spend. Ford Of CLERMONT and all the people who worked late to help me have my gratitude and I highly recommend this place and people.
(Translated by Google) Miguel helped me find the perfect car, thanks Miguel (Original) Miguel me auto a conceguir el auto perfecto gracias Miguel
I can confidently say this was one of the worst dealership service experiences I’ve ever had. As someone who previously worked in automotive sales, I understand how dealerships operate, and the level of customer service I experienced at Ford of Clermont was completely unacceptable.
When I arrived for a routine oil change and tire rotation, Marcella told me I needed to walk across the parking lot to Quick Lane because Ford’s service department supposedly only handles major services. However, when I got to Quick Lane, I was told that the Ford service department could have handled my appointment ... Read More Google - Nov 1, 2026
(Translated by Google) Excellent (Original) Excelente
Great buying experience salesperson GUI was great took care of all of our questions and concerns
We had an excellent experience purchasing a 2026 Ford Expedition Platinum with Mike and Andy at Ford of Clermont. Our family was unexpectedly under a tight timeline to purchase the vehicle, and Mike and Andy worked seamlessly with us to put together a great deal on the vehicle and get it to us quickly. Andy has made himself readily available to assist with any questions following the purchase. Definitely recommend working with the team at Ford of Clermont!
We use the Mobile fleet service and they are always great and resolved most of our issues. Highly recommend it.
Great communication fast service pleasure to work with
Kind, professional, not pushy, a pleasure to work with i am pretty good pricing on new cars.
Great to work with. Work hard to find you the best deal on the car you want
Alberto Caro is great! He goes above and beyond to help.
Quality people and work, start to finsh
I have been a customer of Clermont Ford since 1999. But I am a customer no more! I have purchased several new cars when it was rolling Hills Ford, and then Clermont Ford. My last experience was with the service department. I dropped off my vehicle for repair which sat there for seven days. Apparently the service advisor in charge of my vehicle was off that day, and then several consecutive days afterwards, I had made several phone calls to the dealership even left voicemails for the service manager. She never called me back, even left messages with the service receptionist. ... Read More Google - Oct 25, 2026
The experience here was great, Randy and Dylan made it a very easy process. We didn't buy a car on the first visit, even with that being known they didn't treat us any different, they were both exceptional and very professional. They eased our minds and made us feel very comfortable, both of them are hilarious! Randy took his time showing us the vehicles and explain the different models and features, he was great! Dylan also broke down the other side of it, numbers, etc. he also made the process very understanding and easy. We left there with ... Read More Google - Oct 25, 2026
Service went great Jaylen had the best communication with our company fast and efficient Thank you
From the first phone call, to driving away with a new vehicle, the team at Clermont Ford were all great. Carlos took care of me and was extremely helpful as well as extremely quick to respond to any question or need. Will definitely give them the first shot at my next vehicle purchase.
Brought my suv back for a recall and a very expensive knife was stolen out of my truck
Christian has been our sales rep for years at another dealer in 11 cars later. We are typically not Ford buyers however, we figured we would give Christian a try as we were looking to replace our daughter’s Jeep. We were in very impressed by the sales and finance teams. Christian as typical, was outstanding!!! We are very impressed with the quality of the Bronco and our daughter is well on her way to becoming a Bronco convert. Thank you to all for your help last week.
great service fast reliable thank you Jaylen for all your hard work and communication 5*
Aaron was a great communicator throughout my process and answered all my questions. Would definitely work with him again
Knowledgeable competent workers who serviced my vehicle. Brianna was quick to assist Brianna looked into my service history and that was extremely helpful
Willie's kindness and professionalism is stellar. Loved spending time with him while buying our car. The dealership is full service, a one stop shop. I will be bacto see Willie's team
Everything went very smooth from the pickup to the drop-off.
Everything went great, got the recall work and the transmission needed to be replaced and we got our warranty handled nicely!
The service at Ford Clermont is second to none. The quality of the work is top of the line, and I have to give props to Ventura; he has been very professional and easy to work with. Please give this guy a raise!
Brianna was great! She got me in and out quickly. The technician also made some really good suggestions for upcoming maintenance.
I booked an appointment for 7:00 AM, rearranged my morning to drop my truck off bright and early, only to be told after handing over the keys that they have a standard wait time of 24 to 48 hours for a qualified technician.
Expensive and no guide I just decided sell my car after the report, so sad I don't know why so expensive.
All service and techs were very good and timely. Would recommend service department to others.
A recall for an update on my Edge, which was supposed to take “up to 6 hours “ took 3 DAYS. Not one phone call, only texts. No offer of a loaner car. No pick up available after 6pm. Terrible.
Extremely disappointed with ford at clermont. I dropped off my vehicle for 2 recalls. The communication was terrible. The fact that I had to text and call because I was receiving no update is beyond ridiculous. On top of this… they lost my key to my bronco. They called me to see if I had another key and luckily I did. But what would they have done if I didn’t? As I went to go pick up my vehicle, I assumed I was getting my replacement key, no! They told me now I have to wait and come back again ... Read More Google - Oct 13, 2026
Albert was great and friendly! Awesome communication. Explained everything perfectly. Ford Clermont should be thankful Albert as an employee!
I had a great experience at Ford of Clermont Quick Lane! Brianna Sellers, my Service Advisor, was incredibly friendly, helpful, professional, and made the entire process easy and stress-free. She went above and beyond to make sure I was taken care of and truly made me feel like a valued customer. She is definitely an A+ employee and a huge asset to Ford of Clermont!
Do not bother going there on their advertise prices. I just went in today drove over an hour. They had a 2022 Ford Ranger lariat listed on auto trader for $19,999 with dealer fees included. I get there and the manager finally came over and said now that it’s October 1 they raised the price to $23,000 and they wanted to add dealer fees and everything else after I verified the price with the sales person before I made the drive over completely wasted my time do not use them
Great team at the service area, always willing to do what they can to help.. thank you.👍
They young man that waited on me was awesome. When I first walked in the door he was very friendly. Then it came to the part that I needed for my car was a whole different story. He said yes we can get it brand new , 2 year warranty. Three day later nope we can't get that part ford can't sell it because it defective. What the heck is wrong with Ford. Ford needs to get its act together.
Everything went well except for the car cleaning service, offered on the mail in advertisement, but unavailable on Saturday.
Felt welcomed the moment I walked in the service area. Dealing with Jason was a great experience due to his knowledge, professionalism and courtesy. I'll be asking for him anytime that I need work done to my vehicle. Kudos
Outstanding customer service! The Clermont Ford team installed a tonneau cover on my Ford Maverick with impeccable skill. It was a professional job, done with remarkable speed. I’ll be coming back to them in the future for service on my Maverick truck. Best car dealer l’ve ever worked with. I even got a discount on the installation price!
Fast service and attentive Financing was quick and sales man was attentive Saw multiple cars
Preventive Maintenance Changed spark plugs...for the very FIRST time... car is a 2015. The Techs are thorough! Satisfied with the service. Still NOT HAPPY with a service charge to use a credit card! SO HAPPY TO SEE FEMALES working in the write-up area...It's about time!
Friendly professional service Wait time estimation was shorter Car serviced in a timely manner and video was great
Jason and his crew took great care of me as always! He always goes above and beyond!!
Very disappointing experience with Ford of Clermont. I originally brought my vehicle in specifically for a shuddering problem and presented their advertised Same Day Engine and Transmission Diagnostic offer.
I was first advised to replace the spark plugs and perform a fuel-induction cleaning because that could address the shudder but the shudder remained.
That initial service also included a coolant exchange. Shortly afterward, the vehicle overheated. Another repair facility documented “NO COOLANT IN RESVOIR” and found a leaking water pump. The vehicle had to go back to Ford of Clermont for additional days, resulting in additional rental expenses. I was ... Read More Google - Sep 26, 2026
The experience was fast .I was pleased with the staff and service.Enjoyed the pickup and drop off service.
I was treated very well and I was updated in real time about the work on my F150
Very friendly, kept me updated and was realisitic on time estimate. I like the video from the tech after the inspection.
Received progress reports, video of tech who did work, no one tried to up sell, invoice was accurate and honored my coupons
Nine days waiting for my ford transit’s sync screen to be fixed. Apparently there’s a huge disconnect between my service advisor Ventura and their truck center as every time I call for an update he has to physically go there to speak to the technician assigned to my vehicle. My transit is an RV so I assume it’s just sitting there baking in the hot sun while they supposedly await Ford’s okay to go on with the warranty work. A previous bad review I made triggered a response from their “customers relations specialist” Silvia asking me ... Read More Google - Sep 23, 2026
The salesperson was excellent, but my overall experience with Ford of Clermont has been disappointing. I am experiencing an unresolved issue with my monthly payment and have contacted the ford several times, including the salesperson, but the matter has not been addressed. I would appreciate more responsive assistance after the sale and am dissatisfied with the customer service I have received.
Tech went over my vehicle with the video and showed what it needed. The service advisor Alberto was up front and honest.
Brought my car in due to a message regarding my battery. I had no appointment and it was late near closing time. They took my car back immediately and had me back up and running quickly. Even found a screw in my tire, showed it to me and had me on the road in less than an hour
Service was good but lost a piece of the car afterwards from the area that was serviced
Constantly changing out advisors. Every time I go it’s rearranged and someone new. Colder, less friendly each time. It’s convenient that’s about it. They will harass you every way possible to get a review.
