Customer Testimonials
Dealer took my vehicle fast, best day to visit is Sunday. Service was performed right away.
Jossue & PJ were great to work with. The got me in and out of the dealership in a timely manner & made the process less stressful. Manny in finance was great also. He got us an amazing apr rate compared to what we were expecting. Highly satisfied
The best sales person I have ever experienced he was very polite and helpful thank you
Amazing service every time, Jalen and the entire staff of mechanics over at quick lane are great!
Cristian was a great salesman - with excellent product knowledge and able to answer all my questions.
Very kind service men. Nice and clean facility. Was quoted 1.5 hr wait, my vehicle was done in 1.25hrs. I appreciate the honesty and punctuality!!
The service team is very helpful and has great communication. They took care of my truck and explained what was repaired and returned it in in good order.
The service at Quick Lane Ford Of Clermont is good. That's all I have to say about
2021 Explorer was leaking fluid. Got vehicle in same day. Diagnosed and fixed within an hour.
Service Rep Scott Mclees was fantastic to work with. He provided several options for repairs that fit my budget and communicated promptly on the progress of my vehicle. The technicians were quick and everything was perfect when I received my vehicle. I will be taking my vehicle to Clermont Ford for the foreseeable future.
Good job with an ok price. I said it all in 6 words. What more do you want?
On time and very nice atmosphere for waiting. Everyone was helpful.
Jose was friendly, helpful, and responsive. I would recommend him to my friends. Also, it was easy to work with the finance team at Clermont Ford.
Even with all the construction at the dealership, they delivered our vehicle in good time
Viewed vehicle on Ford website, sent request for test drive to dealer. Vehicle ready when we arrived, drove it, bought and it was delivered when promised.
The staff are very nice and friendly and helpful when trying to schedule service work
They always and willing to help with any concern. Very friendly team! Always going back for maintenance because I trust here!
So grateful to have had my truck serviced at Ford of Clermont. I have had some bad experiences with a dealership in the area so was nervous about coming to another dealership service center. I am so glad I did. Jalin was legendary. He communicated frequently and clearly. The guys that worked on my truck sent me videos. Jalin helped coordinate travel and also was patient and spoke honestly about service needed, nice to have and transparency in what was happening with my truck. Could recommend this dealership more. Thanks Jalin and team. I WILL BE BACK!
Ford of Clermont’s Body Shop did a beautiful job on my Wife’s new Maverick spraying in a bedliner. Can’t say enough good things about the team. Promised and delivered a product that we can be proud of. Thank You!
They were wonderful and did a great job on my car. Cameron was great and very helpful 😀
We were very happy with the sales man. But the Manager didn't want to work enough with us so it took two trips to come to an agreement. It would have been a much better experience if he would have tried to bring the price closer to our price range instead of trying to get us to finance when I told him from the start we didn't want to go that route.
I recently purchased a 2024 Ford Escape and had a great experience! Nelson, our salesman, was incredibly helpful and answered all of our questions with professionalism. We are very happy with our new vehicle, and the overall experience was excellent
My service adviser was wonderful. She took the time to get my vehicle fixed while I waited. The service department treated me with respect and like I was a part of their team. Would highly recommend Ford of Clermont for all of my service and oil changes.
Cristian was an excellent salesman, who knew his product well and could answer all questions
The service I received was outstanding. Very professional. The facility was clean and very welcoming. For sure, I will use your services again
Always friendly and great service and ease of appointments .and wait time for service is minimal
We recently used Ford of Clermont's mobile service to have an oil changed and brakes serviced. I was 9 months pregnant, so not having to go sit somewhere for an hour+ was the best! The convenience can't be beat and the service was exceptional! I can't imagine going back to a dealership for service. I highly recommend Ford of Clermont!
The Experience I Had Was Great And Fast The Service Advisor Kyle Helped Me With What I Needed Done And Suggested What I Need To Do For The Future.
My service adviser was quick,clear and courteous. He made the whole encounter a pleasure.
Had the best buying experience. Thank you Preston Hoel, our salesman. He went out of his way to help us in the best possible way. He was professional and very personable. He is a local boy that takes pride in what he does. I would highly recommend this dealership and definitely this salesman.
I always do a great job and nice waiting room really nice guys and it's a pleasure doing business with them or to Claremont number one in my book
Took my vehicle for service, it was quick and at a good price. I highly recommend Ford of Clermont service department. A special thanks to Christine for taking care of me.
Wonderful experience would recommend to all to go out and buy a ford. At Clermont ford
Dave in Fast Lane took a difficult day and made it a wonderful day. Thanks
Excellent service excellent cars. Excellent employees. Second card bought there, and I will be back
It was OK. The place was under construction. No water in the cooler. Salesperson (Randy Mora) while I I waited was good.
Great experience working with Nelson Merced and Manuel Garcia. I had a very specific out-of-state purchase and they made the experience very smooth and uneventful. They also helped me find and lock in a very good rebate and financing rate that I was unaware of. They also helped with logistics and a ride from the airport!
Very helpful and friendly staff. Did everything possible to get me the best deal. They were patient with me and willing to work hard to get me in the vehicle I wanted.
Nelson Merced was fantastic! He was patient and helpful. Anthony Foote was very thorough and even found us a better rate! Fahri really made the deal happen! Thank you for a great experience!
Jose was absolutely fantastic. Never rushed me, answered my questions and made this very easy and not stressful! I forgot my epass in my trade in and he had it on his desk when I came to inquire about it. Highly recommend seeing him should you visit Ford of Clermont.
Cameron was a great help! Not only did he help with my oil change, but he sold me 4 tires as well.
I have owned 2 vehicles from Ford of clermont and I have had only the GREATEST experience with collision and sales dept. Long as I own a Ford,would Never go anywhere else.
Great Experience !! We purchased a new to us vehicle last night. Jossue & Pj were our salesmen & were great to deal with. They were not pushy and made the process extremely easy & less of the headache. When we got there Jossue had the vehicle ready for us to look at. We were in and out within 2 hours. Thank you Jossue & Pj for a stress free & great experience!
Best car buying experience ever! My salesperson, Preston , was so super easy to work with. He listened to what I was looking for and put me in a real nice Ford Edge. He took the time to sync my phone to the car and then show me how to use the car's system. Thank you for all your help and continued help afterwards!
Joseph and Cameron took exceptional care of me. After having a bad experience with Toyota I went to Ford to just “look” and ended up leaving with a vehicle. Perfect customer service from both and will definitely return.
Good job, they explain every detail and were very quick. The staff is very nice.
They were super easy to communicate my issue with. Got the part in and job completed same day with fair pricing!
D’Alford and his team are probably the best team I’ve ever had the pleasure to deal with at any Ford dealership in the state. Kept me informed of everything and did it within a very reasonable period of time. I couldn’t be happier with the results.
Ford of Clermont has the most professional staff in the Central Florida Area! I was provided with World Class service, and I got the best deal on my purchase. Thank you to all the sales managers, finance managers and our salesman.
Love the videos from the techs as they are working on your car. Very informative!
Josh R was extremely helpful, polite, and informative during my entire purchase process. Service was also fast.
Willie was very helpful and kept us updated on the progress of our sale. Made us comfortable while we waited to finish
Cameron took great care of me as usual. Parts and vehicle were ready when promised.
Our negotiations took place in a mobile office littered with many bottles of water, full and empty. There were 4 or 5 tables in this room with multiple salespeople working with other buyers. It was loud and we had no privacy. Our salesman, Jose, was personable, experienced, patient, and made sure we were well informed.
The staff here is always helpful. Enjoy the quiet atmosphere while waiting for my car, and am typically satisfied with work performed.
Fast service and very helpful in providing information. Education , attentive, punctual , communication , excellent service and very good
Great and super friendly service! They handled my recall efficiently and as quickly as possible. Wound recommend!
The Quick Lane employees are very professional.The shop supply fees seem high. I have never been offered the free car wash advertised.
Thank you, odesh. We appreciate your professionalism and helpfulness. Have a good Labor day! Respectfully, Lisa and Chris
The service department was very hot without air conditioning. It was very confusing where to go for service with all the work trucks. The service advisor was nice and helped me. The problem with my vehicle could not be fixed, waiting for an update from Ford. It was very convenient for them to bring my vehicle to my house after.
I want to give a big shout out to Diego from services. I called Ford to get my Ford Maverick checked (under warranty) for a vibration that ended being in both cv axles replaced. Diego was so kind by the phone. he answer all my questions and doubts and made me feel confortable. they replaced both cv axles and completed 4 recalls in less than 2 days (a record for me). he asked me a lot of questions over the phone, which the other dealers didn't do. he showed himself interested and concerned about my issue and was always helpful with ...
Exemplary customer service as always! Been a loyal customer since 2010.
Alayna was very good at helping me find the right choice for the features that I was looking for my next vehicle. The finance team worked hard to get me in the range that I needed overall I am very satisfied with my experience.
Friendly courteous staff. Spot on with quotes and provide vehicle as promised. Thank you to the service center
Sales man was an overachiever, had good options to choose from for my budget, and overall the dealer was very helpful for my vehicle needs, and gave a great deal for my trade in vehicle.
Preston was probably the reason I decided to buy at Ford of Clermont. Very honest and helpful
First day was bad. Finally talked to Scott and all went well. The pick up and return of my car is wonderful for me, an old lady. The kids that come are the best, especially Marie. Frankie my dog loves her. I will call again when I need help.
Was a good service as always will always return to your dealership for service service writer was great
The changes made in the Service Center are great! Excellent service from the minute I opened their door until my car was ready.
Great experience. Pj the sales guy was a great pleasure to work with. Same with Nelson
The service we received was excellent and also when we talked to Hunter in the sales department was very professional
Excellent experience. I would highly recommend Clermont Ford and Alayna to all my friends and family.
They do good work and fix what is wrong with the car or truck Everytime
Salesman Jose Galvan and Manager Will Phillips were very help in helping find a vehicle that fit our needs at a fair price. Not pushy!
The sales and finance staff were very professional, courteous, helpful and understanding.
Professional service, courteous people, perfect repair of my car. Highly recommend Ford of.Clermont without reservation.
I walked in the dealership at 3:30 on Monday. Cameron was working and I told him my issue with low pressure on my tire and I told him I wanted all new tires. My car was ready by 5:45 thank you. I love working with Cameron
The management team went above and beyond to locate the vehicle that fits my needs. Thank you so much for making my buying experience pleasant. I highly recommend Ford of Clermont.
Prompt, courteous and professional. The service was just what I scheduled. Comfortable waiting room. Will return.
Very good experience, I would suggest Clermont Ford to all of my friends and clients
They did a great job keeping me updated. Would use this place again for service.
Excellent communication about reparations and status with frequent updates timely to all of the people in attendance
Every time we deal with ford of clermont the people are really great and people friendly
Had an excellent truck buying experience here at Clermont Ford. Special thanks to James, Joseph and Manny for helping me with the purchase. Couldn’t have asked for a better team. Definitely will be returning here for future purchases!
Recently purchased a F250 for one of my businesses, and Alayna took care of the whole process very quickly and professionally. Will definitely be purchasing from her again!
I’m always happy with the customer service I receive at Ford of Clermont. They are fast, efficient and tell me exactly what my car needs. I Love the friendly service!!!
The staff, from the GM, Sales Managers, Finance Managers and Nelson Rincon the sales associate are very professional, courteous and always working hard to help. It’s the best car shopping experience ever!
Cameron was awesome! He made this chore much more enjoyable. Thank you. I appreciated his excellent communication.
The service itself was great, in and out. Odesa was professional and all of the requested service work was completed satisfactory. I was unhappy that the truck was not washed as the wash tunnel was being serviced. Also, asked for a vacuum of the truck and was told that there was a vehicle that would not start blocking the vacuums so they could not do that either. Finally, I had selected the windshield wiper replacement in the app. The app states $.00 for cost. I was told that this did not mean that the wiper replacement was "free," but ...
Kyle was extremely helpful with helping me select new tires for my vehicle. He made sure I got the best tires at the best price. The service department offers a shuttle service that took me home and offered to pick me up while my care was being serviced.
Kristine was awesome. Worst ownership and management ever. Never buying there again. I spent $80,000 on a truck and they couldn’t even send me a thank you note?! They never ever return phone calls. That is true for the finance office. I would fire everybody by Kristine..