Customer Testimonials
This is an excellent place to buy tires. Arron is a great service agent he did a great job.
Service was excellent The service was excellent.. there were no issues to engage the dealership with.
My sunglasses disappeared very quickly, my sales man says he will buy one and send it to me! Has been over a week no word! Their online manager doesn’t worth dam thing , seems like he really doesn’t wanna sell trucks
The team was very helpful and super responsive with all questions and concerns in regard to my vehicle.
Had a great experience at the dealership. I was quoted double the price at a local mechanic
Efficient and accurate Dealership did excellent work. Professional service, respectful staff, quality results delivered. Friendly
Jose was wonderful to work with. Very helpful. Highly recommended. Worth the visit from the villages.
Scottys the best...incredible guy!! Nothing more to say 1 2 3 4 5 6 7
He was very respectful and responsive. He kept in the loop the whole time. Great job aaron
Excellent service and it included drop off and pickup service! I will keep coming back.
Great untill I come in questioning a problem they didn't tell me about before I left. When I came back in all they could do was make excuses and act like they forgot to tell me but didn't care to
My service advisor Aaron was knowledgeable about the repairs necessary, provided answers to my questions and kept me informed throughout the process. These actions made me confident I would get positive results.
I recently had my oil changed, tires rotated, brakes done and my windshield wiper fluid tube replaced all were done in a professional and timely manner. Derick kept me informed of what was going on and followed up as needed.
Good people great communication and honest work 5 stars all day and would go back again
I took the car in for The Works maintenance and my battery checked green. When I got there to pick up the car the lights were left on and battery was dead. I had to buy a new battery. I don't understand every time I go there there's a problem. I am not going back.
Alex was great to work with and stayed on top of things and updates to me . The two who handled my service before I never heard from unless I called . And getting through their AI generated system was rediculus. They never responded . Alex took care of things and got my follow up done
Very detailed good info pleasant to deal with i will be back another day bet
I have a Very nice experience buying a car with Lucca Coimbra help!!Thank You!!
Zack Taylor in service is absolutely great to work with. Very pleased with the service I have received!! Got a 4 inch lift kit done on my bronco and it could not have come out better!! Super impressed!!
Mr. Alfred help us solve a electrical issue with f-350. Mr. Alfred and the Service tech. had to go back and forth with Ford to figure out the issue to keep it under warrenty. It took 3 weeks with going back and forth. Mr. Alferd kept us update every step of the way. He was very knowledgeable and answered any questions.
I needed to have my brakes done and they offered the service for a very reasonable price.
Derrick was very professional Service was truly appreciated I will return to have my truck serviced again!
Derrick (my Service Coordinator) and the Technician did a great job efficiently getting the job done and keeping me clearly informed every step of the way while I comfortably waited in the Service Center. Great job guys! Thank you!!!
Had an appointment for an oil change and tire rotation at the 'quick' lane service. Took over 2 and a half hours , with an appointment
The service department was professional. They answered all my questions concerning the diagnostic of my vehicle
The service department was accommodating and helpful through the whole diagnostic and service process as the gave timely updates.
I brought new truck in for tire cupping issue with appointment. The Truck sat all day and probably wouldn’t have gotten done if I didn’t inquire later in day. Then they rushed the job and stated in specs but there obviously is an issue with casters or toe in.. I took for second opinion and there is more than a 2 degree difference between left and right front tires.
Jacob did a great job from start to end. He worked very efficiently getting the specialist my car needed and scheduling him and the appointment without any problems.
Excellent promt service provided and also I think price is excellent with coupon for an oil change. Definitely worth it. Ty.
Sadie and Kristine were extremely personable and helpful. They took care of me quickly and made bringing in my car for service super easy.
Very friendly, caring, thorough, repaired my issues satisfactorily. I feel like they truly care about the customer.
Thankfully he was able to get it readjusted to $54.00. I bought my vehicle there. A used 2019 Chevrolet Traverse. I was upset but Alec worked it out to a more reasonable price. Thank you.
Christian did an excellent job. Zach and your service team are a very good team.
You are fortunate to have Scotty working your service department. He's incredible to work with!!!
The service was exceptional from the moment I walked in all of the way to the end. Service was done quickly, professionally and friendly.
Alec was friendly and helpful. Service was quicker than expected. Overall very happy with everything.
My brake lights weren't working and they fixed the brake pedal assembly. My car is now fixed and I am satisfied with their service.
Timely and not pushy to purchase the suggestions. That's all I have to text. Ok
Work on bill not done. Got it taken off because I checked. Still have issue I took it in for. Told cleared engine light maybe it will come back maybe it won’t. REALLY ?? If engine light comes on again bring it back. POOR POOR POOR CAN NEVER GO BACK. Used to really like Ford but no more
It was a nice environment. The customer service had all the knowledge needed. I’m very pleased very happy with the outcome of my vehicle.
AI answering and scheduling is terrible. People at Quicklane were good. Rotation of tires should be included with oil change,it is everywhere else
Si far I have never had any problem or issues. Always a great experience and quick service.
Very professional They were super helpful snd explained everything as o I would understand So helpful
Some woman called to set appointment for recall fix. However when I got to dealership there was no appointment. Aaron handled my work just fine. Whoever the woman was dropped the ball.
Employs great knowledgeable service and tech people. Showroom clean, comfortable and provides water and coffee. I love it there. I can speak with sales people when I have questions...They are very friendly and respectful.
clean , acknowledged promptly, very professional, wait was appropriate for service , video captured and explained for preventative maintanance.
Service advisor was helpful and provided excellent assistance. Repair was performed in a timely manner.
Alec was very professional and friendly also very informative in regards to my service being done to my F150. He’s the best!
Great service. In and out quickly. Alec was profession and walked me through everything in detail
My technician was awesome! He was fast, friendly and took great care of me. He was very knowledgeable too!
Just came in for an oil change. Got checked in quickly by a friendly employee. Sat down and received a video from my technician on what he was checking and how it looked . The whole thing from check in to me leaving took 30 min ! The fasted oil change I have ever gotten at a dealership !! Professional and efficient. Thanks to Ford of Clermont!
The staff gave me a warm welcome. Andy the salesman given a great explanation for my different options
I use the Service center at Ford of Clermont for two trucks in our household. ALBERTO was my Customer service Guy - he is highly knowledgeable and performed extremely well for the service of my Ford 150. I would recommend ALBERTO without any hesitations. Ford are very lucky to have him work for them.
Great experience!! Wonderful communication and super fast service. I was treated like family!! Would definitely recommend.
I get great service at the Quick Lane and the people are professional and friendly. I prefer not to work with anyone at the dealership or service.
Was sold a used car with dry rotted tires and splitting. The sticker from oil change inspection done by them indicated the tires were in fair shape. Fair shape is drivable tires. Tires that are separating and a gash on one of them is dangerous. Leads me to believe they do not perform a real inspection on used vehicles before they put them on their lot. All along bragging how they are picky about putting vehicles on their lot that don’t meet high standards. I was a return customer from 2017 when I bought a 2017 f150. Ford of clermont will ... Read More DealerRater - Jun 16, 2026
The service was flawless, very professionally done and there was a genuine approach to customer communication and accommodation. Well done!
Brianna was so awesome taking care making sure I have a good experience and the technician she had worked on my truck Did a great job on my vehicle. Thanks,
Aaron is who I worked with in service with my truck. He was excellent. I used to work with Willie and Jose when I previously worked there. Misunderstood the question.
Got me in and out. Set up a rental car. Lots of communication. Got me in and out. Set up a rental car. Lots of communication. It was an excellent experience.
They did the recall work when I could bring my truck in and completed it in a short time, finishing before they said they would.
Great service . you can trust the people there to tell you exactly what is going on with your vehicle and what it needs.they do what you expect with no extra surprises.they care they are honest .
Great communication with Zack. Willingness to give excellent service. Professional service. Convenient time. Always available. Understands my concerns.
The Bronco had a coolant resevoir problem that was covered under waranty, They kept me informed of the progress. When it looked like it was going to be overnight they arranged a free rental car overnight around the corner. The process was very smooth. Alec was very helpful during my oil change where the problem was diagnosed and Christian was very helpful on the covered repair.
The dealership was great Diagnosis and fix in one day. Reasonable price. The texting system for communication was less than desirable
I believe in having my service done by a Ford dealership. But the price of an oil change and tire rotation was shocking to me.
Good job done. Took a little too long but overall a good job. Good communication.
Great communication, fast service. Diagnosed the problem accurately and fixed it just as we asked.
One of their mobile mechanics, Jalen, came out to do the recall repair for the sun visor. He called me and let me know that he was on site and did his thing. I've heard stories of people going to dealerships to have this done and the mechanics leaving dirty handprints and stuff all over the visors and roof liner but not in this case. Vehicle was clean.
Fourth time I've been asked to leave a review, and fourth time I've provided a review, for last month's service. Other than that, very pleased (although they did forget to update my CarFax records (oil change, tire rotation, etc.).
Polite, kind. Took time to spell out all my options and explain the cost and work involved
The service department was excellent and quick. My service advisor Alex was very attentive and communicative always letting me know what’s the status of my car this is great service.
Easy to schedule, very friendly and fast service. Kept me updated on what was going on with the car.
Atencion Rapida. Buena inspeccion al Auto. y. presupuestos. confiables. El asistente de servicio muy Bueno bilingue y. resuelve las situacion que requiere
Always excellent Great work and great communication Always willing to make it a pleasant experience
Easy to setup mobile service appointment. On time and fast service. Would recommend it to others.
They were on time, they were very polite and everything they said they would do. The video was outstanding, it explained everything. And it showed everything, so it made us look like we were part of the solution. Thank you very much.
Quick change service team did an outstanding job taking care of truck service. Thank you!
Excellent customer service & quick turnaround on the 2 recalls for my 2025 Ranger. Alberto is an awesome service advisor & I’ll definitely be back. Ford of Clermont is my dealership now 😊
Went here after being treated like a nobody in Davenport Service Department, what a difference, day and night above!!! Thanks
The best customer service around!!! Fast and efficient. They had me out in a few hours
Great job as always can’t ask for a better experience with service and the fleet dept !!!
Great service with a lot of professionalism, speed and promptness in the services done in my vehicle
Very happy with this dealership, staff is very pleasant, the attention is fast, Convenient, professional, excellent service
Service folks went above the call of duty to help us with our vehicle. Spectacular job!
When I arrived it for my noon appt they were running around 45 min late. Emily was very apologetic & helpful & got my car in as soon as she could, I appreciate her urgency & she was very polite & nice. Very easy to talk too!
The staff was very friendly and the Service manager kept me advised on all the processes that were happening. I was out in the expected time and no surprise costs.
Got an appoint me right away and was in and out in less than an hour. Brianna was very friendly and seemed to like her job.
Your service people were great The problem I have is that an alternator was put in my truck on a Monday and Wednesday I broke down because the alternator was faulty I had to pay over $300 to have my van towed to your place to have it replaced I feel I should be reimbursed for the tow charges because this was no fault of mine James Kurppe
Jacob made sure that I understood all the work needed for my car and what was covered under the warranty and kept me up-to-date to when the car would be ready
Always great service. Best customer service from all the advisors Will continue to be served there
Very friendly efficient service Eric was a very nice person - not pushy at all
Brought Bronco in for leaking front differential & suspension noice & maintenance. Updates on progress so so. Took a week. Replaced poison seal & told me suspension was due to after market parts. Recommended shop. Got it home & front diff leaking worse. Also found tool on front seat. Brought it back & Aaron the svc advisor was on it with proper communication. Replaced pinion seal no chg. 2nd times the charm. Brought it to 4 Wheel Parts to check suspension. They advised Lower control arms lose. They righted up & did alignment. Ford of Clermont missed this?
Went in f to the quick lane for an oil change, tire rotation, and to get my turn signal checked and repaired. After checking the bulb by testing it by using a working bulb, they told me it was a wiring issue and that I would have to go to the main service department for a wiring issue. My husband looked at the bulb, and it was obviously burnt out. He replaced it and the other with two new bulbs. Why would they tell me it was a wiring issue when it was something so simple? Not happy.
Friendly and honest service department, devoid of upselling and pushy tactics you encounter at other places, would highly recommend Ford of Clermont
Zach was very attentive, always responded and provided status He was great to work with and would highly recommend
Service associate, Alberto Caro, was very good throughout the whole repair process. Good communication and followup. Repair was done and recall items addressed.
Willie is the best my fourth car from him I wouldn’t go to amt one else
Albert was fantastic and worked with me to help get my car fixed up. Joey did a great job on my car and the videos they made for me helped explained the issues I was having. Eli was able to give me a ride to and from the dealership while it was getting worked out.
Comfortable waiting area. Friendly customer service, clean waiting area. Easy appointment process. Offered coffee. Good
