Customer Testimonials
Excellent service as always.
My car was recalled for an issue. Ford of Clermont made it easy to schedule. I arrived for my appointment and they checked to find out if all the parts were in stock, which they were. They then took me to Enterprise where a rental car (courtesy of Ford) was arranged. Christian sent me a video to update me on the progress of the repair and condition of my vehicle. Then the next day the car was done! I was originally told 2-3 days so I was pleasantly surprised that it was done so quickly. I was able to return ... Read More Google - Oct 2, 2026
Excellent service
Great team at the service area, always willing to do what they can to help.. thank you.👍
I feel confident that I will be able to drive my car until the wheels fall off under the care of everyone there. The staff is professional and friendly. The Quick Lane is great for routine maintenance.
Excellent service and efficient
Everything went well except for the car cleaning service, offered on the mail in advertisement, but unavailable on Saturday.
Felt welcomed the moment I walked in the service area. Dealing with Jason was a great experience due to his knowledge, professionalism and courtesy. I'll be asking for him anytime that I need work done to my vehicle. Kudos
Outstanding customer service! The Clermont Ford team installed a tonneau cover on my Ford Maverick with impeccable skill. It was a professional job, done with remarkable speed. I’ll be coming back to them in the future for service on my Maverick truck. Best car dealer l’ve ever worked with. I even got a discount on the installation price!
Fast service and attentive Financing was quick and sales man was attentive Saw multiple cars
Preventive Maintenance Changed spark plugs...for the very FIRST time... car is a 2015. The Techs are thorough! Satisfied with the service. Still NOT HAPPY with a service charge to use a credit card! SO HAPPY TO SEE FEMALES working in the write-up area...It's about time!
Friendly professional service Wait time estimation was shorter Car serviced in a timely manner and video was great
Jason and his crew took great care of me as always! He always goes above and beyond!!
We just purchased an Explorer from Andy. He was such an amazing sales person. One of the best car buying experience I've ever had. Everyone at this dealership was so friendly, helpful and went above and beyond including Anthony, Dylan and Ron.
The experience was fast .I was pleased with the staff and service.Enjoyed the pickup and drop off service.
I was treated very well and I was updated in real time about the work on my F150
Very friendly, kept me updated and was realisitic on time estimate. I like the video from the tech after the inspection.
Received progress reports, video of tech who did work, no one tried to up sell, invoice was accurate and honored my coupons
Chris was 5stars but someone dropped the ball along the way and not being able to to speak to a live person is very frustrating plus drained the gas tank returning it on empty did not help had a call in for a pickup but ended up up having to call a uber to get to the dealership
Was able to pick up an item quickly.
We took our car to get service for oil change. They said we needed alignment which our explorer only has 19,000 miles which I thought was odd. Cost us $460.00. They forget to put tire cap back on.
The experience with the salesperson was fantastic. The only issue was that the car was delivered without the floor mats. When I brought it up afterward, I was told the vehicle came without them. Other than that, the overall experience was very good.
Great overall experience. Service was prompt, communication was great. Technician noticed my truck was pulling to one side and recommended an alignment and it's driving great now. Thanks!
Tech went over my vehicle with the video and showed what it needed. The service advisor Alberto was up front and honest.
Brought my car in due to a message regarding my battery. I had no appointment and it was late near closing time. They took my car back immediately and had me back up and running quickly. Even found a screw in my tire, showed it to me and had me on the road in less than an hour
Great experience. Friendly and attendant
Service was good but lost a piece of the car afterwards from the area that was serviced
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I had a great experience getting my car serviced for a flat tire, and I especially want to recognize my representative, Brianna Sellers. She was extremely helpful, professional, and attentive throughout the entire process. She made what could have been a stressful situation much easier and kept me informed along the way.
Brianna was friendly, patient, and genuinely seemed to care about making sure everything was handled properly. Her customer service was outstanding, and I truly appreciate the time and effort she put into helping me.
Thank you, Brianna, for making a frustrating situation so much easier! Excellent service from ... Read More Google - Sep 18, 2026
Great service support!
I had a great experience and they were very professional and did everything in a timely manner.
I had an amazing experience buying my first car with Edward Leon! He was very patient, helpful, and willing to negotiate to make sure I was comfortable with my purchase. Since this was my first time buying a car, I had a lot of questions, but Edward explained everything and made the whole process so much easier. He even helped me with the insurance process, setting it up, and made sure I understood everything. I never felt pressured or rushed, truly appreciated all his help. I definitely recommend Edward to anyone looking for a great salesman.
The entire team of ... Read More Google - Sep 18, 2026
Had a great experience trading my truck in and getting a new truck for myself! Highly recommend this dealership!
Constantly changing out advisors. Every time I go it’s rearranged and someone new. Colder, less friendly each time. It’s convenient that’s about it. They will harass you every way possible to get a review.
Christian was great working with us and our budget. He was patient and very low pressure which was much appreciated. Would definitely go back to Ford of Clermont for future purchases!
Excellent Good and timely service Explain what other factors of keeping my vehicle running smoothly
Fast, polite, good communication I really like working with Christian. I hope he is there the next time I go in.
It was very direct and efficient Kat did an amazing job at setting up the appointment. The shop was very efficient at getting the job done
Very straight forward and pleasant Happy people. Pleasant surroundings efficient service Have a great day
As always, I rely on Ford of Clermont s valet service where they will pick up and deliver your vehicle at home for service work. As someone who commutes over 80mi each way for work, I don't have time to wait for service and will coordinate with my spouse's car when needed to service my vehicle. As you can expect, communication and reliability are crucial to make sure that we are able to accomplish our goals during those days. That's where Ford of Clermont comes through.
After a quick call to schedule your service, someone from the ... Read More DealerRater - Sep 14, 2026
Great service. Awesome staff. Would highly recommend to friends and family. Would return for more repairs.
great and fast service.could have a tv in waiting room ,could have donuts in waiting room.could have cookies and or other free snacks in waiting room
My service advisor Alberto did an excellent communicating with me, providing frequent updates on the progress of the repairs. The car is driving really well so I want to also acknowledge the quality work of the technician Diego.
I worked with Andy as the Sales Associate and Ron in the Finance Department- it was a joyful experience to be able to purchase the car of my dreams! And I’ll be glad to recommend anyone who is interested in purchasing a new vehicle to go see them, if fact I have already told someone who I work with that Ford of Clermont will be a great place to start!
Elvis and the whole ford team were very friendly and accommodating. They didn’t give up until I was able to leave in the truck I wanted
I was treated exellent. Looking foward to get my ford service there! Thank you guys!
Top notch service! It was comprehensive, and the tech was helpful to show me what needed to be done. I highly recommend Ford of Clermont!
Chose this dealership for our nieces used car needs because my Chevrolet Sales Associate has moved to this Ford dealership. Christian Wheelan didn't disappoint and provided us with no nonsense deal with an affordable SUV. Known Christian since our first new SUV purchase back in 2017.
Was a great visit Everything was great I have no complaints All good No issues at all ??
Fast. Efficient. And kept me informed throughout the process Christian was truly a sweetheart Remarkable
The staff is awesome they have great communication my vehicle is done in a timely matter and I recommend to take it every time that's where I get all my services done on all five vehicles we own
Lack luster with Sadie. Customers service and interaction was horrible Acted like she didn't even want to be there and said very little during our interaction
Service was performed professionally and efficiently. Service representative was pleasant, professional and explained service to be done.
advisor was great and have nothing to complain about Jossue Rubiera was great
Quick n prompt; thorough service Vehicle was checked n work done; video was sent to me of recommended items that require attention.
Very professional ! Delivered on what they promised Alberto provides outstanding customer service And professionalism
Very professional and they do good work. Service adviser Derek kept me informed throughout the service being performed
The work was completed as promised. Communication with me was constant and informed. I’d definitely recommend.
Very good work on my escape. The service department takes good care of the customers
Ventura was very friendly and accommodating! Communication was excellent and the results of the work were simply amazing! The car drove like a new one!!! And Ely,, the shuttle guy was a blessing to me on our ride. He’s a jewel, hang on to him!!!
Always have a great experience at Ford of Clermont. It's very easy to make an appointment and the car is ready within an hour. I have two cars that I get an oil change every six months regardless of mileage and they are always great to deal with.
Appointment was on time and I was kept up to date on progress of the job
The service was great, will definitely be back. The service was great. Everybody was friendly. They did it in a quick manner way.
You make an appointment but still have to wait hours for an oil change, terrible.
Excellent mobile service. in one visit they serviced 5 of our vehicles, oil changes tire rotations, all great
Excellent service. Krystal was my advisor and from the beginning to the delivery of the vehicle her communication and status update was great. I used the option for pick up and delivery everything went better than expected. Love the option of texting for updates.
Got accommodated for walk-in oil change service and helpful with with pricing and explanation on add-ons
Scheduling was quick and fast, and the service was performed very promptly. Scheduling was quick and fast, and the service was performed very promptly. My service advisor answered all my questions.
Andy was kind and approachable. He answered all my questions and stayed in contact until I was ready to make the purchase
As usual Jay and Pete were right target with everything. Nobody services my Fords except these guys. thanks a bunch for your service. Clermont Ford has no idea how good you guys really are.
Excellent experience in purchasing a new vehicle. No pressure sales tactics, just good old fashion haggling where both parties come to a deal both are happy with.
They did everything possible help us get the vehicle we wanted. They stayed very late into the night while also making sure we were getting out dream vehicle.
Impressed with the texts keeping you informed. Aaron went to great length making sure I was up to date and happy.
I am disappointed my car was never fixed and I was told by Ford to get a second opinion. I will be going somewhere else
Dirty vehicle upon pick up, sales person hid during pick up, dealership tried to cover up smoke smell with sticky air fresheners, bad ball joints on truck that supposedly passed dealership inspection that caused $1k in repairs. Would not recommend dealership at all!!
The experience was excellent and Carlos was super attentive and answered all our our questions. Would recommend.
Everytime I have been there I have been very happy with the work that was done. They're really thorough and very accommodating. I will always go there for my repairs.
courteous knowledge of my issues fast reply to my inquiries shes a very friendly person
So glad the area to drop off a truck has been moved up front to the new area. Good service this time. Thanks for the diesel oil change coupon.
I am not going to say anything negative about the staff. As the issues I had weren’t with them. The issues I had were with the AI system you utilize. The agent I was working with had a personal issue. This happens but due to this no one was monitoring my car. It took days sometimes to get. A response. This is an issue that needs to be addressed. Where a process needs to be created for a backup and secondary.
Very professional, pleasant, and informative Very professional, pleasant, informative, friendly atmosphere, knowledgeable, approachable, respectful and involved in my needs
All the work I have had done has been excellent and the service techs are very knowledgeable.
Awesome service, always on top of my fleets needs. They cover just about everything on a ford vehicle, and plenty of others too. Love these guys.
Had an emergency on Sunday. Nursed the sick car to Clermont. Sadie looked at it, gave me a good sense of what it needed, replaced battery under warranty, called later with an update and helped me to claim $100 service coupon received by email. Sadie is a great new employee. I really enjoyed meeting her!!!
I had an excellent experience at Ford of Clermont. I found the vehicle on Cars.com with no extra fees listed, and even though the price increased by about $1,000 later, they honored the original advertised price. The entire process was honest, transparent, and hassle-free. Brandon was honest, friendly, and professional, and was excellent to work with. Liz made the financing process quick and easy. I was in and out with my car in about two hours. One of the best car-buying experiences I’ve ever had. Thank you to the entire Ford of Clermont team!
I had a check engine light on my car was left there overnight. Never got a call explaining what the issue was.. I called four or five times. No one got back to me the next night. I went myself to get my car. Nobody told me if it was safe or dangerous to drive with the check engine light on.An animal got into my car and ripped a garbage bag. I keep in there for personal litter and it was ripped open by either a rat or a raccoon, something in the shop because I left the car ... Read More DealerRater - Aug 27, 2026
Andy and the entire team were great from start to finish and made my out of state purchase very easy.
Good man good Good man good man good man good man good man Good man
Truck was completed in a timely manner and work was performed in an excellent manner
