Customer Testimonials
Easy checkin, friendly customer assistance, short wait and excellent service and reasonable prices. Service Department is very professional.
Very kind and polite people to deal with. Respectfully and very professional. Straight forward people
Honest and they get it done . I always come here to get my oil changed and tires .
Always happy with Ford of Clermont!! Keep up the great work y'all!! Will definitely be back!!
The guys are very professional and easy to deal with, very strong staff, it’s a good team.
Clermont scheduler (on the phone) stated first oil change was free, even though my car was purchased in Sanford. I confirmed this again with the Clermont phone rep. I checked in the next day and was told it was not free. I had scheduled my entire day (including a friend picking me up) around the scheduled service. I drove over to the service center attaches to the dealership. I spoke with Diego. After explaining everything to him, he completely and graciously took care of me. I left the keys with him and he comped the oil change.
I just recently purchased a used vehicle from Ford of Clermont and had an excellent experience. I was looking for a very specific vehicle and saw that Ford of Clermont had a Used Kia EV6 on their lot. I worked with Mr. Nelson Merced as my salesperson and Mike Serviss to complete the sale. I live in Brandon, FL (90 min from Clermont) and was able to negotiate with Nelson over the phone and arranged a time to look at the vehicle. The process was painless, we were in and out quicker than any other vehicle purchase that I have ever ...
Some of the best people to deal with, easy to work with. Would recommend others.
I love the video showing what my vehicle needed. I was Very happy with the services!
Great experience. Christian in sales and Mike in finance did a great job. Time at dealership was less than expected. Good deal too.
Both my sales and financial guy were nice to work with. It just so happened that there was a Ford Maverick at the dealership when servicing my other Ford Maverick and decided to buy a new one. It was fairly quick despite the normal lengthy process.
They really seemed to care about my concerns and needs with no high pressure! They made care buying a pleasure.
Arrived early in the morning with a screw in my tire. I was greeted warmly and promptly taken care of. Alex was amazing to work with. 10/10 will be back again!
I showed up early and it wasn’t an issue. Alayna definitely knows her stuff and made the experience very pleasant. I can’t remember if Mike (ex state trooper) is the name of the gentleman I signed the contracts with but I appreciate him as well. Everyone was courteous.
Nice staff, he explain everything with respect and friendly attitude and gave me the options to decide.
Great experience! Bought used and new from this Dealship.
I had an issue with my front tires caused by transport of the vehicle. Diego in the service department was very helpful and pleasant to work with. He was able to quickly have the issue resolved with no hassles.
While their online reservation system is useless, you can always call or come in at 7:30 in the morning to wait for your service to be completed. The service guys are great and helpful and mechanics do a great job!
Nelson was very helpful and on top of my order. Notified me is a timely manner and did all he promised.
“I recently had the pleasure of purchasing a car at Ford Clermont, and I just wanted to take a moment to express my gratitude for the excellent service I received. A special thanks to Cameron for his dedication and hard work throughout the entire process. He went above and beyond to ensure I found the right car for my needs, and I truly appreciate his patience and professionalism. It was clear that Cameron was knowledgeable and genuinely interested in helping me make an informed decision. I had a great experience, and I will definitely recommend Ford Clermont to others. Keep ...
Service was great at the Quicklane for oil change and vehicle inspection! Nice that they take appointments!
The staff was friendly and the service technicians were very thorough and they completed the job in a timely manner.
Service was great. Nick was very helpful and communicative. I really appreciate the responsiveness and helpfulness.
Service was Aplus! Very knowledgeable staff!! I will always come back to this dealership. Wuick and efficient !!!
I’m not reading the dealership. I’m writing the people that helped me make this purchase that would be Nick the sales person. Manny finance manager. And Joe, the sales manager.
Ask For Josh! Best salesperson. Very knowledgeable and efficient!
An excellent experience from first contact to delivery. Dylan was amazing and so was the finance department.
Josh Was Great, easy to work with had my deal done quickly as well. Overall great experience!
The best customer service very friendly and attentive. Amazing staff. Ford of clermont is the best!
After a stressful evening and night, the next morning I woke up and decided to go to ford of Clermont, and it was by far one of the best experiences of buying a car.. I knew my credit wasn't great and it would be a hassle, but Jose was amazing and got me into a car.. I truly can't express how my I appreciate it and so thankful he has helped me💕💕
Honest and trustworthy. Helpful and professional. Did what they said. More for my trade than expected. Lowered the price of my new truck. Everyone at the dealer was helpful.
Diego always goes above and beyond, he is the only Advisor I will work with
My Service Writer Kristine Nightingale was great. She scheduled a time for me to come in with a problem I was having and kept me posted throughout the repair. When completed she promptly notified me and had the vehicle ready before I arrived. While I hope my vehicle doesn’t need future repairs (who does) I wouldn’t hesitate to contact Kristine again to get me taken care of. Overall, a great experience.
Excellent customer service would highly recommend them to anyone needing repairs done in a timely manner
Service department is perfect best Service ever. I will always going back for my service jo
Exceptional service, Jason kept me updated on all repairs to my car.
Service use perfect. Timing was perfect. Great employee's. Best service you cand receive. Thanks
The techs came right to my house. They were professional and courteous.
Scotty has been my service advisor my last few visits and it is great. Always super fast and alerts me right when my service complete.
Excellent experience. Everybody was friendly and they completed the work in less time than anticipated. I love the fact I can support a local business that does a good job.
Had a good interaction with the staff in the service part of the dealership my last visit
Very professional, friendly staff. Gave me a great price on a used car. Never pressured to buy.
Was in and out very fast. No problem at all. Maybe free donuts in waiting area
I used QuikLane. Odesh Balram was my advisor. He did a wonderful job. A lot more needed to be done because of forgotten maintenance. The car is in great shape.
The service received at dealer was timely and helpful. The staff was sympathetic to my situation
Excellent service and staff! Very satisfied with their service and responsiveness. Highly recommended. Have been servicing my vehicle for quite some time.
Great service and staff! Been working with Clermont Ford for a few years now and they don’t disappoint.
My sales person was Nelson and this experience exceeds every other car purchase I have had in my 65 years on earth. Getting to the right price for a 2024 CX-90 with 11,000 miles was the easiest and fastest ever! Roughly 30 minutes. Nelson then spent the rest of the day with me in support and in explaining things as I worked through getting the funds, and going through the paperwork process. Honest and forthright, this was just a fantastic experience. I would recommend this sales department over anyone in the local area if I was looking for a specific vehicle that was located ...
Excellent service. Willie was super , very nice to work with and answered all my questions .
I recently had the pleasure of visiting Ford of Clermont for the second time to purchase a car, and once again I couldn’t be more impressed with my experience.Even though the showroom is still under construction, the staff made me feel welcome and valued from the moment I walked in. The team was incredibly helpful and friendly, and despite the temporary set up, they managed to provide a seamless experience. The sales team, particularly Nelson, was knowledgeable, attentive, and not pushy at all. He took the time to listen to what I was looking for and help me ...
They did the job on time and explained what was going to be done and it was done right
This was my first time using Ford of Clermont. I had an appointment scheduled for 11:00 and they did not start working on it until around 12:30. The truck was finally finished around 2:00. Other than the long delay in getting it in, they were really good about explaining what they did and what needs to be done with the truck at a later time.
Dylan Cox was a rockstar…I highly recommend you asked for him he will work until you get into your vehicle
Service and maintenance people are friendly and knowledgeable. I will continue to use them to service my truck
Very happy, work done, professional from all the staff members, I gave Grace and Mercy and they respected me overwhelming service and kindness. Thank u all.
Great team, as soon as I walked into the lot, the manager saw me and assigned me to a salesman. Josh did a great job at showing me options in my price point. I ended up buying a Bronco Sport and absolutely love my car. This is the 4th car I have purchased at a dealership, and it was the best experience so far.
Super easy transaction, super easy interactions. Truck was ready in 24hrs. Fast turn around! Most importantly, the job was done right the first time.
Willie and Jose were great. Worked hard to get the right vehicle for us. Manny was very professional and did a great job with the finance presentation.
Good service, very accommodating, Had a very nice driver that took me where. I needed to go and picked me up.
Jose was helpful, knowledgeable and followed up after the sale to make sure everything was going good.
On time, professional customer service. Received video of inspection. Work finished in a timely manner and effociently.. Work do ne with respect of my vehicle.
Had an amazing experience leasing a new vehicle. No pressure with very friendly staff. I would recommend Ford of Clermont if you are in the market for a vehicle.
Great company to work with! Love the staff and management
Great service, the service writer explained every thing. I would recommend Ford of Clermont to all my friends.
Dylan cox helped us out and our experience was amazing.
Good and quick work Great communication. Nice video update. Great experience. Ford was nice to stay in the loop too
Nelson was excellent. Smooth easy hassle free. No issues. Thank you Nelson for your help
Fast service. Service advisor explained everything that needed to be done giving me options and time that is needed.
I had a wonderful experience buying! The dealership is attentive respectful to my time! I highly recommend buying here.
Great service will recommend for vehicle repairs, easy communication, fast and responsive service team , thank you
The process took a long time.we were at the dealership over 7 hours. Christian was easy to work with.He deserves a 5
Very good people great service. will be back the coffee was good too. And it was very clean.
My first visit was amazing they went out of their way to make sure my needs were taken care of I’ll be back
Super service. Friendly greeting Smiles. Wish I put more dmiles per year on so I can return sooner
It would have been 5 Stars if I didn’t have to bring the explorer back in to fix after the recall work was completed.
I enjoy doing business with them. They are very courteous and give me good service.
Fast and gave me an awesome deal on my tires !!! Thank you again. Will continue going back.
I had an amazing experience with the recent purchase of my new ford. Alayna was extremely knowledgeable and helpful in my decision to trade in and buy new. Dealing with my car in general can be alil overwhelming and Alayna made me feel very at ease through out the entire process. I will definitely recommend ford of Clermont to my friends and family in the future looking to purchase.
Jossue helped us find a car my husband and I love at the right price. He was very patient and kind and really cared to meet all of our needs.
Top quality salesman and management. That I've experienced so far. They handle every situation and work with.individuals to satisfy their on any of you're Specifications. Would recommend A friend easily to experience what I experience with these individuals thumbs up.
Outstanding sales staff. The transaction felt transparent.
Dylan was absolutely amazing! Not only did he take his time to make sure he found the exact car I wanted he worked to make sure we got it at a price we were comfortable with. He explained all of options, warranties, ect and even help me set up the features in the car. All while it was pouring down in the rain. I highly recommend Ford of Clermont and make sure you ask for Dylan!
Our salesman was Owen Goldwire, a very personable, willing to assist and very knowledgeable salesman. We told him our preference for the vehicle we wanted to see and he did his best to prepare the vehicle for us. When we had difficulty with price, he kept in touch with us until we could reach an agreement. The finance man Manny completed the transaction and suggested we get the bumper to bumper for a monthly plan. All in all, I would suggest Ford of Clermont provided the customer sees Owen first then finishes up with Manny.
Christian was a very knowledgeable salesman. He worked with us on the purchase. It did take almost 7 hours until the paperwork was done.We found the paperwork a little difficult to complete on our phones ordinarily someone goes thru them with you.
The service was great. The people who came to pick up the Car were very courteous And polite. I was kept up-to-date the entire time by the service advisor and he did an excellent job with conveying what needed to be done. The car was dropped off in excellent condition and although there’s an issue with my wheel locks, they were very accommodating and recommended I bring it back with the Correct wheel lock to continue remainder of my service. Will definitely recommend this dealership.
The Staff at the truck center were very courteous, offered me coffee, and a ride so I didn't have to wait, A++
Easy transaction. Nelson Merced was great and easy to deal with. Would recommend for anyone looking for a Ford.
Excellent service, polite and very well trained employee, showed me the exact car I wanted to see, was precise with words and objective. I highly recommend it.
Cameron & Josh were great thanks so much
The service advisor and support staff performed great and I will be returning to this dealership for all my automotive needs
Easy scheduling, fast service, no waiting. I am happy guy. I wrote at least 115 words.
Great dealership, awesome service! Thanks to Kyle and chad for always taking care of all my ford's. Thanks!
I worked with Nick on a new F-150, he was very knowledgeable and had a great attitude. The dealership was under construction so they're operating out of 2 trailers. If ambiance is a factor in your car buying experience for some reason (it's not for me) then that may be an issue but the guys joked about it and made the best of it. Once we agreed on a truck and price, I was out within an hour despite a handful of deals being in the works when I got there. Overall, the salesman was great, the truck is ...
Restored my trust in Ford dealerships. My salesman was Dylan and my financial guy was Anthony. Both were informative, patient and friendly. Very smooth buying / trading process. I did not feel rushed or pressured at all and I left with my new vehicle feeling fully satisfied with my decision to buy at Clermont Ford. Great experience.
Had a great experience with Ford of Clermont!